Arrangements made by the Governing Body relating to the treatment of complaints from parents of pupils with Special Educational Needs concerning the provision made at the school.

  • If you wish to discuss your child’s special educational needs or have any concerns regarding your child’s education, please contact your child’s class teacher in the first instance.
  • If your concerns remain unresolved, please contact Mrs V Bunn, Leader for Inclusion at Park Hall on 01782-312384, or Mrs G Frost, the Principal, on 312384 or via email at
  • The school has a complaints policy which is available for parents to view on our school website.
  • The academy complaints policy is available to view on our school website, which directs you to speak with the school principal.
  • If the complaint remains unresolved at this stage, you would need to contact the Chair of Governors.